Philip Williams and his team always provide a professional high quality service. Communication with senior management is excellent and in my view stands the company are head and shoulders above all of the national operators who claim to offer similar services. Akita actually deliver the experience and professionalism they advertise compared to the national operators who offer much but deliver very little.
The security team’s benefit from excellent training and support from Akita Security and senior managers regularly attend retail parks to ensure standards are being maintained. In addition due to the nature of the environment the security teams have built up excellent relationships with local police and offer support where possible.
I would like to thank Akita and the team for the excellent service and support you gave us at our annual AGM..
"We appreciated the fact that your staff were friendly, welcoming and effective, as it set the mood for the evening. It was great to hear our staff mention how nicely they had been dealt with, your presence was a key to the evening. "
Akita Alarm Response Team
"... the fact that your patrol arrived within 10 1/2 minutes of being called by the alarm monitoring company certainly prevented a substantial theft from our premises..."
Bedford Modern School
Despite the challenges of the severe weather leading up to Christmas break, the car parking arrangements for Sainsbury’s were unaffected and went ahead without issue.
The smoothness of the operation was due in a most significant way to Akita’s approach and most cooperative nature.
Mayors Secretary Bedford Borough Council
I just wanted to say what a pleasure it was to work with your staff at the weekend. They arrived promptly, were welcoming to our visitors and took an interest in the event. It was almost like having two more of our own staff with us. I had no negative feedback from any of our visitors and i am sure that we owe some of the attendance numbers to your staff encouraging some of the more hesitant people to step inside the door...
Thank you very much for providing us with such pleasant, suitable people.
"Since employing AKITA SECURITY they have been the a breath of fresh air from our previous security company. They are professional at all times and a member of management is available 24hours a day. Punctual, professional, polite, smart and helpful are just a few words I could use to describe Akita Security...............
"We have found Akita Security to be an extremely efficient and well organised company; their operatives are experienced and professional whilst also being polite and well-mannered. The executive management of Akita Security are very pro-active and always fully prepared to engage in dialogue to ensure that we, the client, get the best service that Akia can provide. We have found that service to be exemplary."